How to use Help and Support in your Norton 2008 product
Norton 2008 products provide several ways to help you solve problems you may occasionally experience. The best and easiest way to access support is through the product itself. Your Norton 2008 product Help & Support includes new embedded support components that diagnose and resolve common issues within the product. It also provides easy access to product support contact options through phone, email and live chat.
In addition, Help & Support provides a list of common problems, listed according to the type and nature of the issue, to help identify possible solutions more efficiently. The Search Solution Library option in your Norton 2008 product Support provides optimized search results that are applicable only to your Norton 2008 product.
STEP 1
Print this page
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STEP 2
Access Norton 2008 product Support
1
Start your Norton 2008 product.
2
In the top-right corner, click Help & Support.
Norton 2008 product checks to see if your PC is connected to the Internet. A connection to the Symantec Support web site ensures that the latest troubleshooting information is available to help solve your issue.
If the User Account Control window appears, click Continue.
3
Click Start Support Session.
Norton 2008 product Support will try to detect and fix any problem with the Norton 2008 products.
4
If Norton 2008 product Support is unable to detect any issues with the program, click Next.
5
A list of common problems, categorized according to the type and nature of the issue, will be displayed.
From the list, click any option that best describes your situation. Follow the steps to fix the problem.
6
You can also click Search to perform a search in the Norton 2008 Knowledge Base.
7
If you are unable to find the issue, or if the problem persists even after following the steps, click Contact Us.
8
Select the best option that suits you to contact us.
